Frequently Asked Questions

Find answers to common questions about our collections and services.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with specific silhouettes in mind, so we provide detailed measurements for the best fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.

Are your materials sustainably sourced?

At BURU, we prioritize ethical manufacturing and high-quality textiles. We work closely with our suppliers to ensure our fabrics meet global environmental standards.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How should I care for my BURU garments?

Care instructions are provided on the inner label of each item. We generally recommend dry cleaning for tailored pieces and cold hand-washing for delicate knits.

What should I do if my item arrives damaged?

Please inspect your order upon receipt. If an item is defective or damaged, contact us within 48 hours so we can evaluate the issue and make it right.